friction.ceo

I Replaced My HR Department With A Google Form

The fallout was SURGICAL.

Hour 1: the Chief People Officer quit. She emailed a LINKEDIN screenshot. Title already changed to "Advisor."

Hour 3: three "People Partners" requested skip-levels. I denied all three. They had not submitted the FORM.

Hour 8: our general counsel called. She used the word "exposure" FOUR times.

I reminded her that the form is OPT-IN. Opt-in HR is not HR. It is a suggestion box.

I PAY her to know that. 💼

Sutton wrote a book called The No Asshole Rule(affiliate link). The asshole is the RULE.

Hour 24: Friction Intake had FORTY-ONE submissions.

38 chose LEVERAGE. Three chose empathy. All three from the People team.

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